We strive for the fastest and best quality service. Our goal is for each order to arrive in satisfactory condition without damages. Orders are generally processed in 3 to 5 business days but sometimes there are exceptions. During a new release period or after a sale, our processing time can increase. Be assured we are working as quickly as possible to get your order out to you as soon as possible. If you have questions or believe there may be a problem with your order, please contact us at [email protected]. We appreciate your business.
Refunds and Exchanges Policy
All sales are final. Due to the nature of merchandise sold, we will only accept refunds/exchanges under the following circumstances:
- If you believe you have received a defective product
If you feel either of these circumstances apply, please contact us at [email protected]. If we cannot exchange it for a similar product, we will offer a substitute or a refund (buyer choice).
If you believe your order is lost/stolen, please contact us at [email protected]. Please provide us with your order number.